A + V

Job description

We want to work with people who are committed and willing to learn. We employ people ready to continue developing in order to jointly build the value and stability of our company. This is why we build a team of competent, responsible, honest, well-motivated and loyal employees who value the atmosphere of partnership, trust, respect and kindness.

For our design department and service department, we are looking for people who like to work in a transparent and orderly manner and who are accurate and have an analytical mind.

On the other hand, if you like to work in a team, are open-minded, sociable and able to organize your own work and manage your own time, you will be an excellent project manager or key account manager.

We offer

Participation in the largest and most interesting projects in the country, development through a system of training, stable work in a calm atmosphere with flexible working time and an attractive salary.

Job description

1. Implementations & Installations (30% of time)

• IP device configuration: assigning IP addresses, updating firmware and initial configuration of DSP processors, control systems and video conferencing endpoints (Teams/Zoom); completing documentation/device lists with assigned addresses and recorded serial numbers (tasks performed mainly in the office).
• Support during commissioning: assisting Senior Engineers with calibration of audio-video systems at client sites – mainly in Warsaw and the surrounding area, but also across Poland. Opportunity to take part in projects across Europe as well.
• Installation and cabling: overseeing the quality of physical connections and terminating cable ends (RJ45, XLR, HDMI) according to the technical design.
• As-built documentation: updating as-built drawings and documentation in Google Docs/Sheets after the installation is completed.

2. Service Support & Maintenance (50% of time)

• First-line diagnostics: remote and on-site analysis of service tickets (checking device connectivity, reviewing system logs).
• Communication with manufacturers: independently opening and managing technical support tickets in English with global vendors (e.g. Crestron, Extron, Logitech, Shure).
• Warranty replacements: handling service equipment logistics (shipping, receiving, post-repair testing).
  On-site system checks: regular visits to client offices to verify system performance and record potential issues.

3. Development & Initiative (20% of time)

• Active skills development: completing an industry certification path (e.g. Crestron Technician, Dante Certification) during working hours.
• Process optimisation: proposing improvements to implementation workflows (e.g. “how to configure 20 identical touch panels faster”).

The ideal candidate

• is eager to work and grow professionally
• is open to business travel – on average, one multi-day trip per month
• is mobile and holds a Category B driving licence
• has knowledge of devices and computer networks
• can summarise completed work clearly, draw conclusions and write useful notes
• has basic knowledge of planning, time management and problem-solving
• is communicative and responsive
• speaks English at minimum B2 level (no certificates required, but enough confidence to read technical documentation, write vendor support tickets and communicate with international IT teams; additional languages such as German or French are a plus, but not required)
• has an interest in the audiovisual systems industry (audio, video and control systems)
• is familiar with: Excel or Google Sheets (basic to intermediate level); office tools (Outlook, Word, Teams, Google Workspace) and other industry tools as above
• holds licences/certifications (required / nice to have): SEP E1, industry certificates (Crestron, Extron, Dante, Q-SYS, Biamp), networking certificates (Netgear, Cisco), VC platform certificates (Zoom, Teams, etc.)

We offer

• Flexible working hours
• Base salary + bonus scheme
• Training programme supporting personal and professional development
• A friendly, calm work atmosphere
• Co-funded private health insurance
• Multisport card

You can apply here: https://system.erecruiter.pl/FormTemplates/RecruitmentForm.aspx?WebID=1ad8d3c209534ec3bbff5a0d74d2bfdf

We do not require experience in a specific industry – what matters more are strong communication skills, consistency and determination.